seeing as how peoples are still complaining about the magnifica not making espresso despite having pre-ground beans despite the design of the machine it almost always comes down to user error (as stubborn as a magnifica is with there program inputs lol)
there are four main issues (as with any machine with this many feature and buttons):
first is that you have to select the scoop mode for pre-ground beans prior to brewing. If not selected the machine will grind your beans as it normally would.
second is ensuring that you add the pre-ground beans before the machine is fully power on and ready to brew.
third is correctly placing the grounds into a proper funnel. The bean hopper is right next to the pre-ground bean funnel so it is easy to mistakenly place the grounds into the bean funnel.
fourth is using the correct amount of ground beans. Ensure it is levelled to one scoop only. Neither more nor less or the machine will fails to properly brew your coffee.
none of this is complicated but as with most machines people end up coming into these forums with the same four issue. It seems like de longhi could of made the beans funnels a bit different to avoid the confusion or made the scoop button more prominent to get people to select it prior to brewing. Have you noticed any other issues regarding the pre-ground bean mode? if so please share!
there are four main issues (as with any machine with this many feature and buttons):
first is that you have to select the scoop mode for pre-ground beans prior to brewing. If not selected the machine will grind your beans as it normally would.
second is ensuring that you add the pre-ground beans before the machine is fully power on and ready to brew.
third is correctly placing the grounds into a proper funnel. The bean hopper is right next to the pre-ground bean funnel so it is easy to mistakenly place the grounds into the bean funnel.
fourth is using the correct amount of ground beans. Ensure it is levelled to one scoop only. Neither more nor less or the machine will fails to properly brew your coffee.
none of this is complicated but as with most machines people end up coming into these forums with the same four issue. It seems like de longhi could of made the beans funnels a bit different to avoid the confusion or made the scoop button more prominent to get people to select it prior to brewing. Have you noticed any other issues regarding the pre-ground bean mode? if so please share!